Customer Testimonials
I recently drove from out of state to purchase a used pickup from Obrien Nissan. I worked with Tony Tocco, Tony was super easy to work with. Not only did he answer all my questions and let me hear the truck over the phone, he also made sure the truck was ready with a fresh tank of gas for my long drive home. To top it off, his finance team beat my credit unions rate by 2%. I would also be remiss if I didn't include the fact that when I got home I had issues with the truck, Once ...
Blake was our salesperson and it was a great experience. He was extremely friendly and knowledgeable about the Nissan Frontier we purchased. This is the 2nd vehicle we have purchased from the O’Brien Dealerships and both have been super easy and enjoyable. I would tell anyone looking to check out Nissan, very nice vehicle and this is the dealership to go with.
Tony sold me a nice car with great service. The buying process was swift and easy, and salesperson was kind and friendly.
Our salesperson Tony came in on his day off to help us with purchasing our Nissan Rouge. From the moment Tony greeted us at the door of the dealership, he established an easy working relationship with us. He helped us find the best vehicle for our needs and got us out the door with smiles on our faces.
I won’t go anywhere else! The first time I went here I had Tony! He’s awesome very friendly. Think this is my third new car from Tony. Never disappoints me! Works with me and I highly recommend him!! Just not enough words to say about him. I can just keep on going and going!!
Came up from Georgia to buy a new Murano from Blake. Couldn’t be happier with the whole process! I hope he is still there in about ten years when I’ll be looking again. His communication with me can’t be beat. He made everything very smooth. Thank you so much, Blake!!
Tony, my sales rep, was everything a customer wants.. friendly, patient, kind, and knowledgeable. And Karen in finance was a joy to work with as well.
Jesse was AWESOME!!! I spoke with several salesmen throughout my time searching for my car. He was the total opposite of all the others. No high pressure, no schemes, just straight up honesty! I think he should get a bonus! I will recommend all my friends and family to come and see Jesse!! He truly was the best salesman I ever met in my entire life!!
Buying process was swift and easy. Tony was very knowledgeable about the vehicle I was interested in. However, I recommend they figure out how to accept that some of their customers seek financing before shopping there. They have massive pushback on that and almost made me walk away again.
I have purchased two vehicles from this dealership. Tony was my salesperson both times. He has great product knowledge, is trustworthy, professional, patient, and is focused on his customer's needs. I would return to work with him again. The entire sales staff provided an excellent buying experience.
tony helped me a lot and sold me a good car. when there were issues he was extremely helpful and had my back.
Tony Tocco was very helpful and friendly. Great experience for my first every pickup truck, Nissan Titan!
Very friendly and knowledgeable staff, quick to answer any questions and not pushy, great customer service
The team at O’Brien Nissan was amazing, and Tony was simply fantastic throughout my car buying experience! He was patient, listened, was NOT pushy whatsoever, knowledgeable, thorough, informative… I could go on… I would definitely recommend!!
Have always been provided great service with the O’Brien team. This shopping experience was great and Blake continued the great service.
We have been dealing with O’Brien Nissan since 2005. We have bought and leased a number of vehicles from them and have always been very pleased with the service. This time with the purchase of our 2022 Maxima was no different with the quality of the service and product. We will continue to highly recommend O’Brien Nissan to anyone looking for a new or used vehicle.
Friendly and very helpful. They made things very easy for me. I would recommend to a friend
Your sales representative was very Thorough, very polite , Very professional, definitely would recommend somebody else.
We worked with Tony..He was professional and friendly...This by far was the quickest purchase of vehicle I ever had...Thank you!!!
Another great experience at O'BRIEN Nissan of Bloomington! This is the second car we have purchased from this location and our second interaction with Tony! His service, manner, and professionalism are as high quality as it gets! If you are looking for a car, new or used, we highly recommend O'BRIEN Nissan of Bloomington, and if you do, ask for Tony! He's the best!
I just purchased my third vehicle from O'Brien Nissan in Bloomington. Each transaction was positive but this time even exceeded all expectations. During a fierce auto sales market, my sales team got the exact vehicle I wanted and offered a fair amount on my trade in. All dealings were straightforward and simple for me. My sales person Tony Tocco has been exceptional. He worked hard to arrange everything and always follows up in the weeks and months after purchase. 100% customer satisfaction and loyalty with O'Brien Nissan of Bloomington that has been earned and is well-deserved.
Great experience with O'Brien. Came in to look at and compare a used Leaf with the current years model. After some test driving with Tony, they helped answer all my questions about the differences in the vehicles. As well as all the options in financing as most of my car buying experience was used third party sales. They really wanted to do whatever they could to get me in that car today, but were also understanding when I told them I wanted time to make my decision. Tony made sure I was aware of the availably and the urgency ...
Great facility, wonderful people. Answered all my questions and helped me with what I was looking for.
Love this place. Every person makes you feel so welcomed, it’s always so nice and clean and people are so helpful.
This was my first purchase of a Nissan, and I was extremely pleased with the customer service I received throughout the entire purchasing process. Tony was great! Tony was very knowledgeable, attentive, thorough, and friendly. This by far was the easiest and quickest process purchasing my new Nissan Rouge. Highly Recommend Tony and O'Brien Nissan!
I have had Nissan for a dealership since we moved to Bloomington in 2008 and have always had good service. We have used their service area for all the maintenance on our cars and appreciate their notices for service times.
I purchased a 2019 Nissan Rogue From O’Brien Nissan in Bloomington Illinois and was extremely satisfied with the service and Assistance that I received from their sales person by the name of LU I S. He was extremely congenial and very helpful in assisting me to locate the vehicle that I needed.
I was just going to browse the car lot today…a salesman (Jesse) asked what Kind of car I was looking for. We checked out a couple of Sentra’s. At the end of the day I bought a new car.
Loren Wright is a great saleman. He helped me get the best deal with my trade in and working numbers to get me into the car of my dreams! Thanks O'brien Nissan!!
Super friendly staff and very informative. Made the car buying process easy and painless. Appreciate Loren and the staff at O'Brien Nissan!
My salesman was Tony Tocco. I was under a time crunch and not feeling very well and not in the best of moods. Tony was beyond accommodating. He worked to keep me on the tight schedule I was on. He was beyond accommodating
Loren was fantastic. He provided excellent customer service and very polite and easy to work with. He answered all of our questions and was also available after we bought our new vehicle for any questions we might have later. Thanks Loren!!!
Couldn’t have asked for a better car buying experience! Thank you Tony Tocco for helping me and my daughter get into our new Sentra SV!!
My salesman, Tony was so helpful and polite. I really felt he was on my side during my purchase. He was great to work with !
The employee named Tony was a great help and was very easy to work with
Tony Tocco is an amazing person to work with. He helped me to understand what I was getting with my Nissan. Tony is the only salesperson I'll talk with.
Loren was extremely helpful and not pushy like most salespersons. I would highly recommend buying/leasing a car from him!
Wonderful experience from beginning to end. Luis Martinez was fantastic. The process was fast and easy. I would definitely purchase another vehicle from this dealership.
This is the best car buying experience I have ever had. Tony Tocco was welcoming,engaging, knowledgeable and made this process easy for me.
Well went to Obrien Nissan on a Monday morning, we had an idea of what we wanted, but Luis was fantastic in that he found us something even better and it was a little cheaper as well. He had great customer service and was very patient. He deserves 5 stars by himself, but we were also very pleased with the management and how professional they were and helped greatly. So again 5 stars. Thanks to Luis and the Obrien team at Nissan.
This dealership has always been open, honest and upfront with us about everything. Tony has been great.
Scott was very concerned about our happiness. With the Covid supply chain problems, Scott stuck right in there with us to keep us informed and happy. I Love my new Nissan Maxima!!
Easy to make an appointment and the CVT service was finished on time. Andrew also let me know of a few other items than need addressed.
I have been with the folks at Nissan in Bloomington for 10 years. They’re always helpful, kind, and efficient. The Service Manager, Andrew, helps me when it comes to making decisions about what to service on my car and when. 2014 Murano, 182K miles, and still running strong! Thanks everyone!
I recently changed my car battery battery and I couldn’t figure out how to program all my cars settings. I came in and the young lady who sits closest to the window helped me. She took the time to come out to my car and sit with me while we went through everything. It’s
After moving across the country, my vehicle needed some TLC. The staff at O’Briens quickly found convenient service time. I was greeted on-time by Ashley who kindly took good care of me. The technicians were able to completed a thorough inspection quickly. All of their recommendations matched my expectations, the work was completed that afternoon and the fees were reasonable. My car now drives like new again! Thank you all so much!
My service appointment went very well. I got in on time and the car was ready when promised. Ashley was very helpful and responsive. I would recommend O’Brien Nissan to others.
Great place! Advisors are knowledgeable and up front. Technicians will explain what they’ve found. Everyone is kind and understanding. Definitely will recommend to my friends.
I can't say enough about the service department. They are a great group of people. I haven't been treated so good in years. I will not be going to any where else. Thank you all so very much.
The O'Brien Nissan service team provided excellent service. It means so much during this stressful time of Covid-19 to get this level of service.
The service department always does a great job. I get a discount when I schedule online and they are very prompt in greeting me and getting my car in at my appointment time. They are very thorough in telling me what I can expect and also very thorough if any problems need to be addressed. I can tell they really care about their customers. Thank you Alec, Amy, Ashley and Andrew.
Great work you all! I’m always satisfied. The shuttle helps a lot! Keep the good work up and thank you for you service! See you all again I’m sure
Great service! Tony Tocco and the O’Brien Nissan team really go above & beyond to help you find a vehicle and make sure you are satisfied with purchases, even after the purchase. Tony was great and was really there for me during the whole process to help along the way and after. Tony made communicating during the process of purchasing a vehicle easy, he was always quick to reply, and really went out of his way to make sure I ended up with the vehicle I really had my heart set on, and I’m so glad he did!
Nissan of Bloomington has shown a positive and aggressive incentive approach for and toward me to always go to that dealership with any situations regarding my vehicle. Alec McKean demonstrates the aggressive approach from Nissan to always bring ever situation to the best resolve for their clients. My vehicle was repaired and research was done to assure me that if the part was defective I would be reimbursed. Thank you all for this consideration and follow-up.
I LOVED THE EXPERIENCE AND THE PEOPLE WERE FRIENDLY. ANTHONY TOCCO WAS AMAZING AND I WOULD RECOMMEND HIM TO MY FRIENDS AND FAMILY. THANKS FOR EVERYTHING.
The appointment was easy to schedule online. My car was pulled in to begin the service immediately upon arrival. Staff was friendly, thorough, and quick. Awesome service as always!
Obrien Nissan provides exceptional service. From the onset and throughout your visit; you are pleasantly greeted (as well as) handled with respect, courtesy, and appreciation for your business. Most importantly it is irrelevant whether you own a Nissan or purchased a vehicle from O'brien (hence it is a Nissan dealership); you are welcomed and treated as if you HAD! They welcome and service any vehicle.
Great service. In and out in time to go to "possible" exercise and work-out! Everyone in this dealership cares about each customer. Thank you
O'brien Nissan provides exceptional service. The staff are professional, courteous, friendly, and efficient during every visit. The waiting area is very accomdating. You have amenities such as; snacks, beverages, television, free Wi-Fi, and comfortable seating while being serviced. The service manager, Alec, maintains a very clean, safe, and pleasant environment to ensure a high standard of customer service satisfaction throughout your visit
Nissan Service is The Best by Any and Every Measure. Attention to Detail and Personalized Service is Second to None. My Spouse and I are Lifetime O'Brien Nissan Customers.
Everyone was very friendly and helpful while my car was being serviced. They were very patient with me and show me how do things I did not understand.
I received EXCELLENT customer service! Mike and Chase helped me find exactly what vehicle was best for me and my family. I was choosing between 2 vehicles and Mike and Chase were patient with me in my decision.
I went in expecting to buy a used car, but left with a brand new Nissan Kicks for cheaper than what I would have paid for the used car. The staff is very friendly and helped me find the right car that fits my needs.
Dan Whyzmuzis went above and beyond for me. What started out as a simple trip in to just get a gift card for a test drive, Dan was able to put me in a brand new Rogue at such a good price that I couldn’t pass it up. I left, and after two weeks of struggling with all the new features of the 2019 Rogue, Dan had me come in and he went over the car with me again, and made sure I was comfortable with everything before I left. Thank you Dan!
As a single female I was very satisfied with my sales experience with Dan Whyzmuzis. He made sure I understood every step of the way without any pressure and also made it fun! First brand new vehicle ever!!! Love it!! Will defiantly recommend him.
Bought my first Nissan Sentra in 17’ loved the car, runs great! Decided to upgrade to the same brand of car but a 19’. Came in and talked with Dan, he set us up in a brand new car for a similar monthly payment. I highly recommend Dan when buying a Nissan, he gives GREAT customer service and has always kept in touch afterwards to make sure that the car is running great!
Thanks for the OBRIEN team for orchestrating me a blessing! I drove 2 hrs away and it was well worth it. Quick with all questions and straight to the point no BS sales. They worked with my tight budget and made sure I was comfortable while the purchase was made. Special thanks to Sales representative Kevin “Gator”, for looking out. If you in the market for a car give them a shot, you will not be disappointed!
I worked with Tony Schrepfer and Amy Kiper!! Loved them both, and everyone else I met!! What did I love the most? No pressure sale!!!
The deal was worth the hour drive! We had an urgent need to replace a totaled car, and Tony Tocco came through for us! We had found the car online that was honestly listed with a fair price. The CarFax report wasn't included but Tony sent it to me and we discussed details about the car and transaction while we were driving. He had the car warmed up and ready to test drive on our arrival. The car was immaculate and accurately represented on the website. He was not a pushy saleman and was attentive to our needs to ...
Kaylee our salesperson was terrific, 90 degree day she searched the lot to find the rogue my wife wanted. She was very attentive to our needs and had all paperwork ready when we arrived. She was wonderful and made everything easy.I would recommend her to anyone looking for a new vehicle
I had a great experience at O’Brien Nissan in Bloomington! My salesman Kevin “Gator” worked extra hard to be sure I got the car of my dreams! Everyone was so helpful and accommodating. I would recommend O’Brien & especially Kevin for your car buying needs!
This dealership is a far cry from our local Nissan dealer in Champaign Illinois Illini Nissan. Not only do they have a nice waiting room for customers but refreshments too. My husband and I drove to Bloomington to look at cars at t his dealership on the spur of the moment after seeing a Pathfinder on the O'brien website. We were not expecting to make the purchase the same day. We were a bit skeptical since we felt that our original dealer Illini Nissan treated us poorly after purchasing a "new" minivan from them. We were looking ...
I had a good experience here getting my new 2018 Elantra. Had a small hiccup with a heated seat install but I had the best salesman who got everything corrected for me. Nico is the man to see at Obrien Hyundai in Normal, IL!
The staff was friendly and not pushy at all. Much better than our previous experience (Honda). We didn't walk away with the vehicle we thought we would because the advertising was a little misleading, but we walked away with a great car we were happy with.
I definitely felt welcome and important. The Elantra sales itself so I didn’t really need to be sold. However after talking with them I’m looking forward to going back for my maintenance. Also the place was very clean spotless really, even the maintenance bay.
The dealership was able to find the exact product that I was interested in purchasing. Given that the supply of this color and version was small, they delivered om my request.
So impressed with this dealership, both sales and the service department. Wasn't planning to trade up my 2015 Santa Fe Sport quite this soon, but was made a good deal and I got a beautiful new color, plus everything new, including a new start on a warranty. Keep up the good work and I may just be a customer for life!
Thank you Sal for going the extra mile and helping me with all the gadgits on the car. Truly appreciate that. I know if I have any questions I can also call and ask to speak to Jason. I have always relied on my service team with my Accent I will do the same with my Elantra. Now Finanancially speaking that part of the day was a little different, but Derrick you did okay. Thank you all sooooooo much.. Paula
I had an overall great experience through my buyer process! Jason was very friendly and the dealership gave me a great deal. I Love my new ride and would recommend anyone.
It was an amazing experience for my first time buying a car. Everyone I worked with was friendly and helped me get my car quickly and painlessly. I will definitely return to this dealership.
The only good thing about the dealer ship was the seller. I am very in happy with the after math of my purchase. Not happy.
I purchased my car from O'Brien Hyundai because my salesman, Nico, was very pleasant and had a thorough knowledge of the vehicle. He was not pushy, but gave me all the information I needed to make the best decision.
Very good experience on new vehicle purchase. No high pressure tactics to get me to buy anything including add on extended warranties. Would recommend as a place to buy a new vehicle.
Salesmen,know your car in full,makes you look a lot smarter..and sell more.The salesmanger should advice his Sales staff to know everything about every car.All cars for sale were clean and dealership had curb appeal. The waiting area was great
Wonderful staff especially Salvador helped me in every possible way. Helping me to narrow down my search, explaining all the warranty benefits and protections, and making my first new car purchase a success. My car is perfect thanks to Hyundai!
I really enjoyed purchasing a vehicle at this location. Steve answered all my questions without getting irritated like most would. He was very patient, friendly and professional. I forever am loyal to the Hyundai brand.
6 out of 5 stars, seriously!! Everyone was so willing to help me find what I wanted in a car. Staff offered beverages and popcorn, really made me feel like a friend and not just a guy buying their car.
The staff were really great to work with! I love my new vehicle. It's perfect for me. And they stayed right in my monthly payment range.
We knew what type of vehicle we were interested in purchasing when we entered the dealership. The discussion about the vehicle was per our direction so we were satisfied with the interaction we had with the sales staff. There was no high pressure to steer us towards another vehicle that would not have met our needs. Overall a pleasant experience.
Salesperson was awesome, friendly and easy going. He made our purchase easy and comfortable. Having a busy life, the salesperson came to us for a test drive. He made it really easy to purchase the vehicle. No pressure.
Niko was great to work with! He understood all of my needs and found the perfect car for me. From the time I went in looking for the car to the time I purchased, it was very quick and seamless. Everyone in the process was knowledgable and made the numbers work to get me in the car I was looking for.
Very friendly, very thorough and accommodating staff. Great buying experience even though we changed directions a couple times. They also explained all of the gadgets very well .
Great Experience!!!! Again I was fully satisfied with my purchase and all who helped me with it. I definitely will recommend to anyone wanting to purchase a car.
Sometimes buying a new car can be unpleasant. Dealing with O'Brien Hyundai of Normal was not that way. It was a very pleasant experience. The entire staff was friendly and helpful. The sales representative that I worked with, was like a long time friend....although I had never met him before. I will be back.
As always they were great. They were friendly welcoming and very professional team will have my business again. Will encourage family and friends to do business here.
The dealership was fast and Friendly. After asking a few questions through email I was invited to come out for a test drive. I was interested in a used car but my budget allowed for the leasing of a brand new vehicle. After test driving the new car I was smitten and spent a couple days making a decision. I pulled the trigger and was leased a nice car for a great price after rebate. The finance department was pushy when trying to get me to buy into optional add ons. Even trying to sell me a service plan that ...