Customer Testimonials
My daughter and I recently purchased a car at O’Brien Nissan and had a great experience. Chase was our salesman and was very helpful, communicated throughout, and made the process simple. I would recommend Chase and O’Brien Nissan.
Very satisfied with the buying experience. Everyone in the sales department was great. My salesman Chase knew is product. And was very helpful. I will recommend him
Great car buying experience. It was a pleasure working with Chase, he was very helpful and knowledgeable. This is the second car I have purchased from O’Brien Nissan in the last year.
Tony Tocco and all the staff were great! Fast and easy buying process. Very detail oriented and informative. Highly recommend. The car looks great and looking forward to dealing with them again in the future
This is my second time dealing with O’Brian Nissan and my experience has been great. Employee Chase, always get the job done well and helps with anything I need for my vehicle.
When I came to Nissan Obrien, the atmosphere was friendly. Chase helped my husband and I find the right vehicle. Never did I think that I was going to be placed in a 2020 Nissan Rogue! Chase went above and beyond to make sure that we were taken care of when doing business with Nissan Obrien ! He was very friendly, answered questions promptly and was honest . Thank you Chase and Nissan Obrien for helping find what I was looking for!
Chase was awesome with service from beginning to end with my new car purchase. He was speedy with getting back to us on any details and I’ve worked with him before on the car I was trading it. Thank you Chase!
Great experience purchasing our Nissan Frontier from Chase. Pickup was ready to go when we got there. Brian was very pleasant in the financial department as well. I will recommend this dealer to anyone interested in purchasing a vehicle.
Excellent customer service by Chase . He was honest and helpful from get go . He did not ever try ti push for buying the car . He took time to answer all the questions. He advocated on my behalf to the manager to adjust price of trade in . Strongly recommend.
I recently drove from out of state to purchase a used pickup from Obrien Nissan. I worked with Tony Tocco, Tony was super easy to work with. Not only did he answer all my questions and let me hear the truck over the phone, he also made sure the truck was ready with a fresh tank of gas for my long drive home. To top it off, his finance team beat my credit unions rate by 2%. I would also be remiss if I didn't include the fact that when I got home I had issues with the truck, Once ...
I had a good experience working with Chase and the finance manager. Chase was very helpful and easy to work and provided me with tons of information.
Blake was our salesperson and it was a great experience. He was extremely friendly and knowledgeable about the Nissan Frontier we purchased. This is the 2nd vehicle we have purchased from the O’Brien Dealerships and both have been super easy and enjoyable. I would tell anyone looking to check out Nissan, very nice vehicle and this is the dealership to go with.
Chase is great to work with! He has patience with me in my indecisiveness and goes above and beyond to get me the deal I need in the exact model I want. Just brought home a 2023 Rogue, and this is the second Rogue I've worked with Chase to lease. Highly recommended!!!
Tony sold me a nice car with great service. The buying process was swift and easy, and salesperson was kind and friendly.
We had a great buying experience with Chase. He listened to our needs and made it happen! He located the one we wanted. Call Chase if you want a great buying experience.
Our salesperson Tony came in on his day off to help us with purchasing our Nissan Rouge. From the moment Tony greeted us at the door of the dealership, he established an easy working relationship with us. He helped us find the best vehicle for our needs and got us out the door with smiles on our faces.
My 2019 Rogue was totaled. I was not looking for a new vehicle as I loved mine ♥️ Chase helped us then and again this time. He knew what I wanted and found vehicles they were getting, not yet on lot since insurance of gal that hit us was giving a 30 day time frame that they would pay tax and license. He let me drive a similar vehicle on their lot to see how all the new changes in the 2022 model. Always willing to help if I have questions or issues.
I won’t go anywhere else! The first time I went here I had Tony! He’s awesome very friendly. Think this is my third new car from Tony. Never disappoints me! Works with me and I highly recommend him!! Just not enough words to say about him. I can just keep on going and going!!
I just got a great, no hassle, deal on a Honda Accord from Chase Robbins. It was very quick and easy. I am a satisfied customer!
Chase was great to work with! He was very knowledgeable with our questions. Made our process very smooth trading in and upgrading! We had a great experience!
I had been in the market for a truck for some time. I contacted the dealership and Chase worked with me. He had the truck ready for me when i had a narrow window to look it over and perform a test drive. He was very knowledgeable and helpful through the sales process. I felt like he took time to make sure everything was explained and covered and followed up with me afterwards to make sure all was well. Great guy to work with and I would definitely come back to him for a new car purchase in the future.
This was not my first visit to this dealership, but it is my first review. I was there back in July, 2020 and the service was outstanding. For this current visit, they took the service to the next level. Jesse was our guide this time and I have to say, I am blown away. I did not plan on purchasing a vehicle now given the state of the used car market. But when my significant partner saw a car I had been researching on the lot, I was intrigued. Without any pressure or typical salesmanship, we were guided by Jesse into ...
Came up from Georgia to buy a new Murano from Blake. Couldn’t be happier with the whole process! I hope he is still there in about ten years when I’ll be looking again. His communication with me can’t be beat. He made everything very smooth. Thank you so much, Blake!!
I needed a new car for a move and Jesse was a big help. He recommended a great model which had everything I was looking for plus some other wonderful features. The whole process was stress-free and easygoing. 10/10 would work with Jesse again!
Jesse was very helpful especially with describing all the new bells and whistles. The buying process was painless and smooth. We will recommend OBrien Nissan and Jesse to others.
We were very pleased working with Jesse. He was knowledgeable and honest with us. We appreciated that he alleviated a lot of car buying stress for us.
Hassle-free! Everything was very smooth and easy. Jesse Roberts was knowledgeable and did a great job no pressure at all. Would definitely recommend Jesse Roberts when purchasing a new vehicle
Chase did a tremendous job of walking through all options and considerations to help me make an informed decision on the purchase of my new vehicle. His timely, honest, and straight forward approach was truly appreciated.
They made you feel wanted from the sales process to finance they made you aware of every step Jesse was terrifiche made it a very easy process
Tony, my sales rep, was everything a customer wants.. friendly, patient, kind, and knowledgeable. And Karen in finance was a joy to work with as well.
Chase was awesome to work with! First time buyer and there was no pressure at all, answered every question and extremely helpful. Highly would recommend doing business with him!
This dealership is awesome! I told them what I wanted and they satisfied my needs. Chase is a great guy to talk to if your looking for a new vehicle! Thanks O’Brien
Jesse was AWESOME!!! I spoke with several salesmen throughout my time searching for my car. He was the total opposite of all the others. No high pressure, no schemes, just straight up honesty! I think he should get a bonus! I will recommend all my friends and family to come and see Jesse!! He truly was the best salesman I ever met in my entire life!!
Buying process was swift and easy. Tony was very knowledgeable about the vehicle I was interested in. However, I recommend they figure out how to accept that some of their customers seek financing before shopping there. They have massive pushback on that and almost made me walk away again.
I have purchased two vehicles from this dealership. Tony was my salesperson both times. He has great product knowledge, is trustworthy, professional, patient, and is focused on his customer's needs. I would return to work with him again. The entire sales staff provided an excellent buying experience.
tony helped me a lot and sold me a good car. when there were issues he was extremely helpful and had my back.
Tony Tocco was very helpful and friendly. Great experience for my first every pickup truck, Nissan Titan!
Very friendly and knowledgeable staff, quick to answer any questions and not pushy, great customer service
The team at O’Brien Nissan was amazing, and Tony was simply fantastic throughout my car buying experience! He was patient, listened, was NOT pushy whatsoever, knowledgeable, thorough, informative… I could go on… I would definitely recommend!!
Have always been provided great service with the O’Brien team. This shopping experience was great and Blake continued the great service.
Went in to buy out my lease. Chase, was the salesman when I leased the car, was very helpful & answered all my questions. Very professional & efficient.
We have been dealing with O’Brien Nissan since 2005. We have bought and leased a number of vehicles from them and have always been very pleased with the service. This time with the purchase of our 2022 Maxima was no different with the quality of the service and product. We will continue to highly recommend O’Brien Nissan to anyone looking for a new or used vehicle.
I was greeted by the Salesman, Chase.. He was very informative on the vehicle that I was interested in.. The buying process was very simple, quick, with no hassles, no pressure. Was very happy with Chase and the Dealership.
I was just “looking” for a new car and did not see any on the O’Brien lot. Chase, a salesman came out & greeted me and asked how he could help me find what I was looking for. ( very polite, courteous, professional, and very knowledgeable ) I described what I was looking for. He said he would get back with me… and to my surprise within 45 minutes after leaving , he called to advise of a car that just arrived in that matched my criteria and wanted to know if I would be interested? I went back in, test drove and ...
Friendly and very helpful. They made things very easy for me. I would recommend to a friend
Chase was absolutely perfect. He was honest and trustful. My highest regards. He will be the first person I contact if I want to purchase another vehicle.
Your sales representative was very Thorough, very polite , Very professional, definitely would recommend somebody else.
From the start, it went smoothly. I have always had great service when it comes to buying vehicles through this dealership. Everyone is always courteous.
Started the buying process by messaging with chase and then talking on the phone ended up driving out to purchase the car because I liked it and chase was very helpful
We worked with Tony..He was professional and friendly...This by far was the quickest purchase of vehicle I ever had...Thank you!!!
Another great experience at O'BRIEN Nissan of Bloomington! This is the second car we have purchased from this location and our second interaction with Tony! His service, manner, and professionalism are as high quality as it gets! If you are looking for a car, new or used, we highly recommend O'BRIEN Nissan of Bloomington, and if you do, ask for Tony! He's the best!
Chase was amazing to work with! He understood exactly what I was looking for in a new car. He made the process Easily & simple!
I just purchased my third vehicle from O'Brien Nissan in Bloomington. Each transaction was positive but this time even exceeded all expectations. During a fierce auto sales market, my sales team got the exact vehicle I wanted and offered a fair amount on my trade in. All dealings were straightforward and simple for me. My sales person Tony Tocco has been exceptional. He worked hard to arrange everything and always follows up in the weeks and months after purchase. 100% customer satisfaction and loyalty with O'Brien Nissan of Bloomington that has been earned and is well-deserved.
Great experience with O'Brien. Came in to look at and compare a used Leaf with the current years model. After some test driving with Tony, they helped answer all my questions about the differences in the vehicles. As well as all the options in financing as most of my car buying experience was used third party sales. They really wanted to do whatever they could to get me in that car today, but were also understanding when I told them I wanted time to make my decision. Tony made sure I was aware of the availably and the urgency ...
Chase was an amazing person to work with, he made sure the car was filled up before we left the dealership, helped me with answered I had and made the experience a whole lot better than other dealerships.
Great facility, wonderful people. Answered all my questions and helped me with what I was looking for.
Love this place. Every person makes you feel so welcomed, it’s always so nice and clean and people are so helpful.
This was my first purchase of a Nissan, and I was extremely pleased with the customer service I received throughout the entire purchasing process. Tony was great! Tony was very knowledgeable, attentive, thorough, and friendly. This by far was the easiest and quickest process purchasing my new Nissan Rouge. Highly Recommend Tony and O'Brien Nissan!
I have had Nissan for a dealership since we moved to Bloomington in 2008 and have always had good service. We have used their service area for all the maintenance on our cars and appreciate their notices for service times.
I purchased a 2019 Nissan Rogue From O’Brien Nissan in Bloomington Illinois and was extremely satisfied with the service and Assistance that I received from their sales person by the name of LU I S. He was extremely congenial and very helpful in assisting me to locate the vehicle that I needed.
I was just going to browse the car lot today…a salesman (Jesse) asked what Kind of car I was looking for. We checked out a couple of Sentra’s. At the end of the day I bought a new car.
Loren Wright is a great saleman. He helped me get the best deal with my trade in and working numbers to get me into the car of my dreams! Thanks O'brien Nissan!!
Chase Robbins was great! He was straight forward and well informed. He had the Carfax and Inspection Report in hand from the go and was patient through all of my questions. His responses via text were prompt and never pushy. He let the car sell itself which we appreciate! Thrilled with our purchase!
Super friendly staff and very informative. Made the car buying process easy and painless. Appreciate Loren and the staff at O'Brien Nissan!
My salesman was Tony Tocco. I was under a time crunch and not feeling very well and not in the best of moods. Tony was beyond accommodating. He worked to keep me on the tight schedule I was on. He was beyond accommodating
Loren was fantastic. He provided excellent customer service and very polite and easy to work with. He answered all of our questions and was also available after we bought our new vehicle for any questions we might have later. Thanks Loren!!!
Couldn’t have asked for a better car buying experience! Thank you Tony Tocco for helping me and my daughter get into our new Sentra SV!!
My salesman, Tony was so helpful and polite. I really felt he was on my side during my purchase. He was great to work with !
The employee named Tony was a great help and was very easy to work with
Tony Tocco is an amazing person to work with. He helped me to understand what I was getting with my Nissan. Tony is the only salesperson I'll talk with.
Loren was extremely helpful and not pushy like most salespersons. I would highly recommend buying/leasing a car from him!
I am completely satisfied with the service. Loren is such a blessing he explained everything in detailed. He even came to help me on his day off. Thank you so much Loren and Nissan.
We have been working with Loren for a couple of months now in search of a couple of new cars. He has always been professional with good communication and has remained patient with us as we made our decisions.
This is my 5th vehicle purchased from this dealership. Loren has been easy to work with and the dealership is always dependable, reliable and trustworthy.
Lorean Wright was very professional and knowledgeable about the car buying process. I will happily refer friends and family to this dealership. Top Notch Facility.
Wonderful experience from beginning to end. Luis Martinez was fantastic. The process was fast and easy. I would definitely purchase another vehicle from this dealership.
Loren sold me a vehicle last April which was totaled in Sept. When I was ready to replace my vehicle I came right back to Loren because of his knowledge & professionalism,I felt comfortable & would recomend anyone to purchase their vehicle from Loren.
This is the best car buying experience I have ever had. Tony Tocco was welcoming,engaging, knowledgeable and made this process easy for me.
I called this dealership because I was unable to find my dream car near me. Loren was amazing! He had the exact car I was looking for! Because I live about 140 miles away, he took time to make a video about the car and send me pictures. I’ve had my new Nissan Rogue for a month now. Loren still takes time to check on me and my new car. He is very knowledgeable about the cars features and is always available to answer my questions. This has been the best car buying experience I’ve ever had. I never ...
Well went to Obrien Nissan on a Monday morning, we had an idea of what we wanted, but Luis was fantastic in that he found us something even better and it was a little cheaper as well. He had great customer service and was very patient. He deserves 5 stars by himself, but we were also very pleased with the management and how professional they were and helped greatly. So again 5 stars. Thanks to Luis and the Obrien team at Nissan.
This dealership has always been open, honest and upfront with us about everything. Tony has been great.
Scott was very concerned about our happiness. With the Covid supply chain problems, Scott stuck right in there with us to keep us informed and happy. I Love my new Nissan Maxima!!
Blake was fantastic. We found a great vehicle and it didnt take hours like most car buying does. Would recommend. Come see Blake at O'Brien Nissan.
Worked with Scott Lovett and as a fellow Air Force guy he will take great care of you...Everything went nice and smooth and great to deal with and would deal with again!
Loren worked hard to find the right vehicle for us; I could tell that he was working hard to meet our needs, not just to make a sale. It was great to work -with- someone in buying a car.
our salesman loren was very patient with us and answered every question accurately. we threw some silly questions at him but he stayed calm and answered every question to our satisfaction. very nice sales person
The quality of customer service was fantastic and I felt welcome in every step of the process. Loren Wright has been a great help with seeing I am fully satisfied and guided through my questions and been a perfect representative of this dealership. I could not have asked for a better experience here.
Andrew and David from Service were extremely kind while working on my vehicle. This turned into buying a new car and Blake worked his best to get me a great deal.
Luis was very helpful in our purchase of the Town and Country Van. He was very informative and low pressure while giving us all of the information needed to make a decision. We will recommend him to others!
Loren was a very helpful and kind salesman. We struggled to find a car the first day I came by but, they next time I came he found the perfect car.
As soon as I arrived the shop, Loren has been so nice to me and try to answer all of my questions in a professional manner
Went to shop for a new car decided to go back to Obrien Nissan for my second car. Loren was very informative and made it so easy. He came in on his day off just to help me. Everyone was very pleasant. Thanks Loren great job. Very Happy.
We were driving through the O'Brien Nissan lot. We currently have a Nissan Altima and thought about getting another one. We worked with Chase and had a great experience getting a new one!
From the test drive, through negotiations, and on to financing, I was treated with kindness, respect, and a relaxed atmosphere. No pressure anywhere in the process. Blake was my sales professional and he did an outstanding job keeping me informed with zero pressure. They have a client for LIFE because of this outstanding service.
Blake was very knowledgable and helpful answering all our questions and spending time in our car hunt. We requested him as a sales person due to previous encounter with him while our Pathfinder was being serviced.
Tony was a great sale person to work with. He made it effortless. Everyone was nice and friendly. I've been coming to this facility for many years and will be coming back again in the future.
buying process was made easy by Loren and Brian. VPP program was simple as well. No pressure sales process was greatly appreciated. Would recommend buying a car or truck from these guys.
Excellent Service and very knowledgeable. Blake will be our sales guy going forward. We will be back to replace my older Nissan once the time comes.
Great car and experience! My new bff Blake made it easy to get the car and was a normal non pushy salesman! Hopefully I do not need another car but if I do I will be back.
Blake found exactly what I was looking for. No BS in the process, did not try to oversell or tell me what I wanted. Excellent!