Customer Testimonials
I have purchased 7 vehicles from O'Brien Nissan but Tony Tocco has gone above and beyond the call of duty with the last 3. He has ensured my complete care before,during and after the sale. I have even had an issue with handling an on line payment issue that he helped me resolve. I recommend Tony for anyone looking for a new or pre-owned vehicle as his service is world class.
Tony made my shopping experience easy and painless. He did most of the work before I arrived to ensure everything went smooth. I recommend Tony Tocco for all your new or used vehicle needs
This was the best vehicle purchase that I have ever had. Blake Klonowski was an amazing salesman and made the transaction even better. I will definitely be coming back to Obrien Nissan of Bloomington for any future purchases. Thank you to all for such a great experience!
Absolutely stellar service! Blake is a total gem! Very easy to work with very responsive!
wounderful people! tony tocco is the best as I have bought a couple ov vehicles from him and he has taken great care of me. If you are looking for a new or used vehicle stop in and see him.
We were looking for a Leaf S+ and they are evidently rare as hen's teeth right now with the shortage of chips and supply chain issues. We couldn't find any local and branched out to look in neighboring states. We are in Kansas, but the nearest car that met our specs was in Illinois. Blake put in a lot of effort understanding what we wanted and locating the car. We Amtraked to Bloomington from Kansas City to pick it up. Once we found the car, Blake worked out the details and kept us informed of ETA. Paperwork and ...
Tony, made my buying a truck so easy. No, pressure and super quick. I truly appreciate his laid back style and no pressure style.
Happened to come across a car at this dealership online and from the first conversation the staff, especially with Blake K was very straightforward and knowledgeable as well as friendly. It was a very pleasurable experience, no pressure at all. Only complaint I have is I wished they were closer to my home so I could utilize there service dept etc. But all in all very well worth a 6 hour drive one way!!!! Cant recommend a better dealership for a car purchase!!! Thank you Blake for everything!
TONY IS A VERY KNOWLEDGEABLE AND ANSWERED MY QUESTIONS VERY WELL REGARDING MY VEHICLE PURCHASE. HIS SERVICE WAS AMAZING AND I WOULD HIGHLY RECOMMEND TONY TOCCO TO ANYONE LOOKING FOR A NEW OR USED VEHICLE.
tony helped me a lot and sold me a good car. when there were issues he was extremely helpful and had my back.
Our sales man Tony was very good and fun to work with. He explained all the safety features of the car very well. Excellent experience for buying my first car!
Tony Tocco was very helpful and friendly. Great experience for my first every pickup truck, Nissan Titan!
Very friendly and knowledgeable staff, quick to answer any questions and not pushy, great customer service
The team at O’Brien Nissan was amazing, and Tony was simply fantastic throughout my car buying experience! He was patient, listened, was NOT pushy whatsoever, knowledgeable, thorough, informative… I could go on… I would definitely recommend!!
I had a fantastic experience with Tony Tocco at the Nissan dealership these past couple of days! He is very helpful and patient.
Have always been provided great service with the O’Brien team. This shopping experience was great and Blake continued the great service.
Went in to buy out my lease. Chase, was the salesman when I leased the car, was very helpful & answered all my questions. Very professional & efficient.
We have been dealing with O’Brien Nissan since 2005. We have bought and leased a number of vehicles from them and have always been very pleased with the service. This time with the purchase of our 2022 Maxima was no different with the quality of the service and product. We will continue to highly recommend O’Brien Nissan to anyone looking for a new or used vehicle.
I was greeted by the Salesman, Chase.. He was very informative on the vehicle that I was interested in.. The buying process was very simple, quick, with no hassles, no pressure. Was very happy with Chase and the Dealership.
I was just “looking” for a new car and did not see any on the O’Brien lot. Chase, a salesman came out & greeted me and asked how he could help me find what I was looking for. ( very polite, courteous, professional, and very knowledgeable ) I described what I was looking for. He said he would get back with me… and to my surprise within 45 minutes after leaving , he called to advise of a car that just arrived in that matched my criteria and wanted to know if I would be interested? I went back in, test drove and ...
Friendly and very helpful. They made things very easy for me. I would recommend to a friend
Chase was absolutely perfect. He was honest and trustful. My highest regards. He will be the first person I contact if I want to purchase another vehicle.
Your sales representative was very Thorough, very polite , Very professional, definitely would recommend somebody else.
From the start, it went smoothly. I have always had great service when it comes to buying vehicles through this dealership. Everyone is always courteous.
Started the buying process by messaging with chase and then talking on the phone ended up driving out to purchase the car because I liked it and chase was very helpful
We worked with Tony..He was professional and friendly...This by far was the quickest purchase of vehicle I ever had...Thank you!!!
Another great experience at O'BRIEN Nissan of Bloomington! This is the second car we have purchased from this location and our second interaction with Tony! His service, manner, and professionalism are as high quality as it gets! If you are looking for a car, new or used, we highly recommend O'BRIEN Nissan of Bloomington, and if you do, ask for Tony! He's the best!
Chase was amazing to work with! He understood exactly what I was looking for in a new car. He made the process Easily & simple!
I just purchased my third vehicle from O'Brien Nissan in Bloomington. Each transaction was positive but this time even exceeded all expectations. During a fierce auto sales market, my sales team got the exact vehicle I wanted and offered a fair amount on my trade in. All dealings were straightforward and simple for me. My sales person Tony Tocco has been exceptional. He worked hard to arrange everything and always follows up in the weeks and months after purchase. 100% customer satisfaction and loyalty with O'Brien Nissan of Bloomington that has been earned and is well-deserved.
Great experience with O'Brien. Came in to look at and compare a used Leaf with the current years model. After some test driving with Tony, they helped answer all my questions about the differences in the vehicles. As well as all the options in financing as most of my car buying experience was used third party sales. They really wanted to do whatever they could to get me in that car today, but were also understanding when I told them I wanted time to make my decision. Tony made sure I was aware of the availably and the urgency ...
Chase was an amazing person to work with, he made sure the car was filled up before we left the dealership, helped me with answered I had and made the experience a whole lot better than other dealerships.
Great facility, wonderful people. Answered all my questions and helped me with what I was looking for.
Love this place. Every person makes you feel so welcomed, it’s always so nice and clean and people are so helpful.
This was my first purchase of a Nissan, and I was extremely pleased with the customer service I received throughout the entire purchasing process. Tony was great! Tony was very knowledgeable, attentive, thorough, and friendly. This by far was the easiest and quickest process purchasing my new Nissan Rouge. Highly Recommend Tony and O'Brien Nissan!
I have had Nissan for a dealership since we moved to Bloomington in 2008 and have always had good service. We have used their service area for all the maintenance on our cars and appreciate their notices for service times.
I purchased a 2019 Nissan Rogue From O’Brien Nissan in Bloomington Illinois and was extremely satisfied with the service and Assistance that I received from their sales person by the name of LU I S. He was extremely congenial and very helpful in assisting me to locate the vehicle that I needed.
I was just going to browse the car lot today…a salesman (Jesse) asked what Kind of car I was looking for. We checked out a couple of Sentra’s. At the end of the day I bought a new car.
Loren Wright is a great saleman. He helped me get the best deal with my trade in and working numbers to get me into the car of my dreams! Thanks O'brien Nissan!!
Chase Robbins was great! He was straight forward and well informed. He had the Carfax and Inspection Report in hand from the go and was patient through all of my questions. His responses via text were prompt and never pushy. He let the car sell itself which we appreciate! Thrilled with our purchase!
Super friendly staff and very informative. Made the car buying process easy and painless. Appreciate Loren and the staff at O'Brien Nissan!
My salesman was Tony Tocco. I was under a time crunch and not feeling very well and not in the best of moods. Tony was beyond accommodating. He worked to keep me on the tight schedule I was on. He was beyond accommodating
Loren was fantastic. He provided excellent customer service and very polite and easy to work with. He answered all of our questions and was also available after we bought our new vehicle for any questions we might have later. Thanks Loren!!!
Couldn’t have asked for a better car buying experience! Thank you Tony Tocco for helping me and my daughter get into our new Sentra SV!!
My salesman, Tony was so helpful and polite. I really felt he was on my side during my purchase. He was great to work with !
The employee named Tony was a great help and was very easy to work with
Tony Tocco is an amazing person to work with. He helped me to understand what I was getting with my Nissan. Tony is the only salesperson I'll talk with.
Loren was extremely helpful and not pushy like most salespersons. I would highly recommend buying/leasing a car from him!
I am completely satisfied with the service. Loren is such a blessing he explained everything in detailed. He even came to help me on his day off. Thank you so much Loren and Nissan.
We have been working with Loren for a couple of months now in search of a couple of new cars. He has always been professional with good communication and has remained patient with us as we made our decisions.
This is my 5th vehicle purchased from this dealership. Loren has been easy to work with and the dealership is always dependable, reliable and trustworthy.
Lorean Wright was very professional and knowledgeable about the car buying process. I will happily refer friends and family to this dealership. Top Notch Facility.
Wonderful experience from beginning to end. Luis Martinez was fantastic. The process was fast and easy. I would definitely purchase another vehicle from this dealership.
Loren sold me a vehicle last April which was totaled in Sept. When I was ready to replace my vehicle I came right back to Loren because of his knowledge & professionalism,I felt comfortable & would recomend anyone to purchase their vehicle from Loren.
This is the best car buying experience I have ever had. Tony Tocco was welcoming,engaging, knowledgeable and made this process easy for me.
I called this dealership because I was unable to find my dream car near me. Loren was amazing! He had the exact car I was looking for! Because I live about 140 miles away, he took time to make a video about the car and send me pictures. I’ve had my new Nissan Rogue for a month now. Loren still takes time to check on me and my new car. He is very knowledgeable about the cars features and is always available to answer my questions. This has been the best car buying experience I’ve ever had. I never ...
Well went to Obrien Nissan on a Monday morning, we had an idea of what we wanted, but Luis was fantastic in that he found us something even better and it was a little cheaper as well. He had great customer service and was very patient. He deserves 5 stars by himself, but we were also very pleased with the management and how professional they were and helped greatly. So again 5 stars. Thanks to Luis and the Obrien team at Nissan.
This dealership has always been open, honest and upfront with us about everything. Tony has been great.
Scott was very concerned about our happiness. With the Covid supply chain problems, Scott stuck right in there with us to keep us informed and happy. I Love my new Nissan Maxima!!
Blake was fantastic. We found a great vehicle and it didnt take hours like most car buying does. Would recommend. Come see Blake at O'Brien Nissan.
Worked with Scott Lovett and as a fellow Air Force guy he will take great care of you...Everything went nice and smooth and great to deal with and would deal with again!
Loren worked hard to find the right vehicle for us; I could tell that he was working hard to meet our needs, not just to make a sale. It was great to work -with- someone in buying a car.
our salesman loren was very patient with us and answered every question accurately. we threw some silly questions at him but he stayed calm and answered every question to our satisfaction. very nice sales person
The quality of customer service was fantastic and I felt welcome in every step of the process. Loren Wright has been a great help with seeing I am fully satisfied and guided through my questions and been a perfect representative of this dealership. I could not have asked for a better experience here.
Andrew and David from Service were extremely kind while working on my vehicle. This turned into buying a new car and Blake worked his best to get me a great deal.
Luis was very helpful in our purchase of the Town and Country Van. He was very informative and low pressure while giving us all of the information needed to make a decision. We will recommend him to others!
Loren was a very helpful and kind salesman. We struggled to find a car the first day I came by but, they next time I came he found the perfect car.
As soon as I arrived the shop, Loren has been so nice to me and try to answer all of my questions in a professional manner
Went to shop for a new car decided to go back to Obrien Nissan for my second car. Loren was very informative and made it so easy. He came in on his day off just to help me. Everyone was very pleasant. Thanks Loren great job. Very Happy.
We were driving through the O'Brien Nissan lot. We currently have a Nissan Altima and thought about getting another one. We worked with Chase and had a great experience getting a new one!
From the test drive, through negotiations, and on to financing, I was treated with kindness, respect, and a relaxed atmosphere. No pressure anywhere in the process. Blake was my sales professional and he did an outstanding job keeping me informed with zero pressure. They have a client for LIFE because of this outstanding service.
Blake was very knowledgable and helpful answering all our questions and spending time in our car hunt. We requested him as a sales person due to previous encounter with him while our Pathfinder was being serviced.
Tony was a great sale person to work with. He made it effortless. Everyone was nice and friendly. I've been coming to this facility for many years and will be coming back again in the future.
buying process was made easy by Loren and Brian. VPP program was simple as well. No pressure sales process was greatly appreciated. Would recommend buying a car or truck from these guys.
Excellent Service and very knowledgeable. Blake will be our sales guy going forward. We will be back to replace my older Nissan once the time comes.
Great car and experience! My new bff Blake made it easy to get the car and was a normal non pushy salesman! Hopefully I do not need another car but if I do I will be back.
Blake found exactly what I was looking for. No BS in the process, did not try to oversell or tell me what I wanted. Excellent!
The customer service was amazing. Every rep was very professional and helpful. They made me very comfortable with my car buying experience. I highly recommend!
I knew I wanted a car... Tony Tocco was super helpful from the minute I started looking online until I drove the beautiful car off the lot. Highly recommend buying from Tony at Obrien!
Tony Tocco was extremely helpful in helping me find a new vehicle to fit my needs. He listened to my concerns and took it all in stride. Overall. very happy with my experience.
Worked with Scott Lovett! Scott cared about what we wanted and he worked hard to get it! He actually gave us options and provided details and he was very knowledgable!
We came shopping as they closed on Sat, but he took the time with whatever we needed and did not push us into any decisions. We would really recommend him to any of my friends. Love the Murano
this was my first time buying a car from a dealership by myself and Tony was a very helpful person to help guide me in the right direction and he made sure that what i wanted he could figure out for me.
Tony Tocco was awesome. He was super friendly while I was browsing cars, and came to greet me at the door. Answered all my questions and got me the best deal possible. Knowledgable and friendly!
Tony Tocco contacted me after I asked if the 2021 Nissan Titan was still available. He answered many questions and worked with me thru the purchase. O'brien Nissan is a great dealership and Tony is a great salesman and representative!
I have been to many dealerships but never had such a great sales person like Tony Tocco he worked his butt of to find me a car and find a car for me that was perfect for me and family thank you so much tony you rock I demand to give tony a raise he deserves it
Lauren was awesome to work with. He has been patient in waiting for me to be ready to buy a new car, then made the process effortless. He was professional in all dealings.
Loren did a great job in listening to what our needs were. He tracked down the specific package we wanted in an Armada and was great at answering questions. We appreciate his work ethic!!
Absolutely easy process from beginning to end. This is my new favorite dealership in town. Make sure to ask for Blake! I cannot wait to pick up my new car.
I want to give a huge thanks to Tony Tocco for making this process of purchasing a vehicle so easy and fast! He was so nice and made me feel very comfortable. 10/10 would recommend!
great experience would recommend to friends! tony was an awesome guy and so very helpful with choosing a vehicle that would work for me. would purchase another vehicle here for sure!
Great price and service -- see Blake --- 1 hour over the phone and we were complete. Friendly and not the traditional car buying experience.
Chase Robbbins was very professional, very friendly and very helpful beyond anything I expected. I would recommend his service any day. I will return when needed
Prompt replies and professional communication. Great service from test drive to purchase. Did research before coming, would definitely recommend to anyone, whether looking for new or used.
We went in just looking at cars and the Salesman approached us. I have to say I'm always leary of salespeople, but, Tony Tucco and I could tell he was one of a kind. He was so patient and courteous with us. I knew what I wanted and he showed us almost every car but when he showed us the Sentra I fell in love immediately. He took us to his desk and worked the numbers and stayed well passed the time he needed to to make sure we were satisfied. I will be doing business with O'Brian ...
I absolutely love blake. I was in a tight spot and he went above and beyond for me throughout this entire process and I am very greatful! I believe I have built a great long lasting bond
TONY TOCCO WAS N EXCELLENT SALES PERSON HE WAS VERY HELPFUL IN EXPLAINING EVERYTHING TO US SINCE WE WERE OUT OF STATE. DID EVERYTHING HE SAID THAT HE WOULD AND WAS EXCELLANT ON THE FOLLOW UP.
I had a 2017 Buick LaCrosse. My husband and I were interested in getting a new vehicle. We always liked the look of the Murano so we wanted to look at one. We test drove one and really liked it so we ended up getting one. Everyone there was very kind and helpful. We recommend getting a vehicle from O'Brien Nissan!
We were in to get our 2013 Murano serviced and Loren came out and talked to us. He was very friendly and not pushy. We eventually we started talking about a new Rogue. We love the car. Left the showroom and headed to east Tennessee. The car drove and rode great. We are very pleased with our purchase.
Easy to make an appointment and the CVT service was finished on time. Andrew also let me know of a few other items than need addressed.
when i need another new or used car loren will be the forst i call he is a veryy good salesman and a gentleman again thankyou loren
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