Se Habla Español
New Car Sales: 855-315-5251 Press 2 Pre-Owned Sales: 855-315-5251 Press 3 Service/Parts: 309-664-1222

What separates us and makes us
"Worth the Drive":

  • Modern Approach to Pricing
  • Hassle free shopping experience
  • Vehicle Pick-up and Delivery
  • Top rated dealership in the area
  • Service Reminders/Coupons sent to you directly to keep your vehicle in great shape
  • Customer focused

Introducing a new way to shop:

You can now purchase your new vehicle entirely online...

Click here to learn more about how that works with O'Brien Express

The O'Brien Experience

Customer Service

O'Brien Nissan of Bloomington, your Normal, IL, Nissan dealers, take pride in being a dealership you can trust. Part of fostering such a relationship is maintaining a staff that puts exceptional customer service at the forefront of everything we do. No matter what Nissan car you're looking for, you can bet our knowledgeable and friendly Nissan dealers will be able to tell you why it's amazing and how to best make it yours. 


Customer service isn't just about having a nice staff. Customer service must permeate every aspect of our business, which means providing our customers with a great inventory and great options, a convenient location, and ample hours of operation. Make no mistake, we take pride in having great customer service.


At the end of the day, we are here to help you. Whether that entails providing you with information a specific car, like the 2018 Nissan Altima, or providing you with information on financing from our Nissan finance department or even providing you with information on our great Nissan specials and incentives. 


If your vehicle is ever in need of service, you know you can bring it to the Nissan service center at our Nissan dealership near Springfield, IL. We will get you back on the road as soon as possible and make accommodations for you if it's not as soon as you would like. Maintaining excellent customer service is about understanding that your time is valuable, and the less we can interrupt your busy life, the better. Also, rest assured when you come to us for repairs, that our work will be of the highest quality, because we use only the highest quality Nissan parts.


We hope you come in and see just how much we appreciate your business. We show that appreciation in every interaction we have. For example, if you come in to test drive the 2018 Nissan Rogue, our customer service representative will be there to tell you everything you need to know about how the vehicle functions, the features available in it, and much, much more. We want you to make the most informed decision you can. An informed decision is one you won't regret, and we don't want you to regret any interaction you have here at your local Nissan dealership in Bloomington, IL.